Learn from Frank Marsh how to stop asking, 'How do I get what I need?' and instead learn the techniques on how to start asking, 'What do they need that they are not saying?'
See the need behind the words – identify the unmet Basic Psychological Instinctual Need driving silence, resistance, anger or disclosure
Create connection before collection – build trust through respect, empathy, safety and genuine curiosity, because when people feel heard, they speak
Ask the right type of question to unlock details – choosing the right question strategy, and the right follow-up, is the difference between success and failure
Follow a proven interview process – Prepare You, Prepare Them, Persuade, and Prompt & Probe. Listen beyond the statement – analyse what is said, how it is said, and what is left unsaid to guide ethical, effective interviewing
Your guide
Frank Marsh
Intelligence and law enforcement specialist, Truth Unlocked
Frank brings over 38 years of experience in the intelligence and law enforcement communities, investigating, instructing and analysing cases from international cartels and crime syndicates to individual cases of violence, robbery, rape and threatening letters. A USMC Intelligence Officer who served during Operation Desert Storm and on rescue missions, Frank has spent decades learning how people behave under pressure, what drives disclosure, and how to build the kind of connection that unlocks truth.
What really happens when someone sits across the table
For one afternoon, Frank Marsh takes you inside the interview room. Drawing on more than 38 years in intelligence and investigative work, he shows how deception works under live pressure—the charm, the deflection, the over-cooperation—and how a skilled interviewer sees straight through it. This is hard-won, front-line expertise that is seldom taught outside professional and government circles. You'll explore the psychology of persuasion, the art of asking the right questions, and the subtle signals that separate genuine admission from simple compliance. The session is designed to be engaging, interactive and memorable, with space for your questions throughout.
Ready to master the interview room
Join Frank Marsh for three hours of rare, front-line expertise. Places are limited. Each attendee receives an individual Zoom link emailed within 2 days of your booking. Book now to secure your place.
£45.00